Help

FAQ

Shipping & delivery

How long until my order arrives?

Every piece is made to order, just for you. We take 2-3 business days to produce your order, then it ships and typically arrives within about a week — so most orders land within 7-12 days total. Orders placed over the weekend may take up to 14 days, since production begins on the next business day.

Why does it take a little longer than other stores?

Because we don't mass-produce. Your piece is made after you order it, not pulled from a warehouse shelf — which means less waste and a product made specifically for you. The short wait is the trade-off, and we think it's worth it.

Sizing

How do I find my size?

Each product page has its own size guide with exact measurements. Sizing varies by garment, so always check the chart on the specific item before ordering.

Returns & exchanges

What's your return policy?

Because every item is made to order, we're unable to accept returns or exchanges for change of mind or sizing — so please check the size guide before ordering. If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery and we'll make it right with a replacement.